Queenswood Stables Privacy Policy
Effective Date: July 15, 2025
Contact: qws@queenswoodstables.com
Queenswood Stables ("we," "our," or "us") is committed to protecting the personal information of our clients, riders, and visitors. This Privacy Policy outlines how we collect, use, store, and protect personal data in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Purpose and Scope This policy applies to all personal information collected by Queenswood Stables, whether directly or through third-party service providers, such as digital waiver platforms. Personal information includes any information about an identifiable individual, such as name, contact details, medical information, and emergency contacts.
2. Collection of Personal Information We collect personal information necessary to support our riding lesson programs, manage participation in activities, and ensure the health and safety of our clients. This includes, but is not limited to:
- Contact information (e.g., name, phone number, email address)
- Emergency contact details
- Medical or health-related information relevant to participation
- Signatures on liability waivers and insurance forms
- Payment information, when applicable
Personal information may be collected through our website, waiver management software, email correspondence, or in person.
3. Use of Personal Information Personal information is used for the following purposes:
- To administer riding lessons, camps, and barn activities
- To fulfill legal and insurance requirements, including liability waivers
- To ensure the safety and well-being of all participants
- To communicate with clients regarding schedules, updates, and relevant information
- To comply with applicable laws and regulations
4. Disclosure and Third-Party Access We may share limited personal information with third parties only as required to fulfill the above purposes. This includes:
- Our waiver and liability form service provider, which may store information on servers located in the United States
- Insurance providers or legal representatives, where required by policy or regulation
We do not sell or distribute personal information to unrelated third parties for marketing or promotional purposes.
5. Cross-Border Data Transfers As our digital waiver provider is based in the United States, some personal information may be stored or processed outside of Canada. As a result, data may be subject to U.S. laws and may be accessed by U.S. authorities under lawful request.
6. Safeguards and Data Retention We take reasonable steps to protect personal information from unauthorized access, disclosure, or misuse. Access is restricted to authorized staff who require it for the purposes described above. Information is retained only as long as necessary to meet legal, regulatory, or operational requirements.
7. Access and Correction Rights Individuals have the right to access their personal information and to request corrections if the information is inaccurate or incomplete. Requests can be directed to our contact email listed above.
8. Updates to This Policy Queenswood Stables may update this Privacy Policy as needed to reflect changes in legal requirements or operational practices. The most current version will be available on our website or upon request.
9. Contact Information If you have any questions, concerns, or requests regarding this policy or our handling of your personal information, please contact us at:
Queenswood Stables
Email: qws@queenswoodstables.com
Website: www.queenswoodstables.com
